Frequently Asked Questions
Everything you need to know before you hit the waves.
What are your shipping rates for surfboards?
Surfboards are shipped via specialized couriers to ensure safety. Rates start at $50 for domestic delivery within Australia, while smaller accessories qualify for flat-rate shipping of $10 or free shipping on orders over $150.
Can I return a wetsuit if it doesn't fit?
Yes, we offer a 30-day return policy for wetsuits provided they are unworn, have the original tags attached, and have not been used in the water. Please refer to our size guide before purchasing.
Do you offer professional surfboard repairs?
Absolutely. Aloha Surf Manly provides professional ding repair services for both fiberglass and epoxy boards. Bring your board into our Manly shop for a quote from our expert shapers.
How do I know which surfboard is right for my skill level?
Our product descriptions include volume and skill-level recommendations. If you are unsure, you can use our 'Board Finder' tool or chat with our team for personalized advice based on your height, weight, and experience.
Do you offer Click & Collect at your Manly store?
Yes, Click & Collect is available and free of charge. Simply select the 'Pickup' option at checkout, and your order will typically be ready for collection within 2 to 4 business hours.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free buy-now-pay-later options including Afterpay and ZipPay.