Returns & Exchanges
At Aloha Surf Manly, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on all unworn apparel and unused hardware. Whether the fit isn't right or you've changed your mind, we are here to help you get back into the water with the right equipment.
Return Process
- 1.Check Eligibility
Ensure your items are in their original condition, with all tags attached and packaging intact, within 30 days of the original purchase date.
- 2.Initiate Your Return
Contact our support team via email or visit our Manly storefront with your order number and receipt to receive a Return Authorization number.
- 3.Pack and Ship
Securely pack your items and send them back to our Manly warehouse using a tracked postal service, or simply drop them off at our physical shop.
- 4.Refund Processing
Once our team inspects the returned gear, we will process your refund or exchange within 5 business days to your original payment method.
